My passport is expiring in September of 2007. I had called the Malaysian Consulate in Washington, DC in November of last year. The Malay girl told me I need to call the Consulate in New York city because of where I’m located. I called the NY city number and this girl asked me where I’m located, and when my passport expires. She then told me I should call back six months before my passport expires. I then asked this Malay girl what I needed to send to the Consulate to renew a passport. She said she couldn’t tell me unless she sees my passport. I asked her don’t I have to complete a renewal application form, she said “Oh yah you do. Call back next year closer to the expiry date and I can tell you what to do.” God Almighty, that is the dumbest thing I have ever heard.
So, April is the month where I should call them guys. I called the Consulate in New York city, no answer or answering machine. I called the Washington, DC number and it kicked me right to a recorded message. It says the embassy is close due to a holiday in Malaysia and then if you want directions press…9, or passports and visas, press 1.
Pressed 1 I did which took me to more crap on visas. “For more information on passport renewal, please press 1.” I was so ready to slam the damn receiver, but I didn’t; I pressed 1. All the instructions were there. Apparently, the passport will be mailed to Malaysia to be processed and it will take 6 or more months to get it back to the holder.
I tried again at 8:30 central time and wohoo, I’m so thrilled, someone picked up the phone, “Embassy Malaysia”. Told her I want to renew my passport. “Blank”….for a minute or so, did not say “Please hold” or “One moment please”….more silence…..then “Your call has been forwarded to… Diana Mohammad Esa, is not in……bleh bleh bleh”.
I left this Diana girl a message to return my call on the passport renewal process. I’m hoping she will get back to me soon. I feel more confident speaking to a real person and taking their instructions than doing what the machine says to do.
I tried calling the NY city number an hour ago and no answer. What the fuck, the Malaysian Embassy in NY city close shop is it?